Shipping policy
At Zovesy, we are committed to delivering your orders quickly and safely. Here’s everything you need to know about our shipping process:
Order Processing
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All orders are processed within 1-3 business days after payment confirmation.
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Orders are not shipped or delivered on weekends or public holidays.
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If we experience a high volume of orders, processing may take longer. We will notify you of any delays.
Shipping Methods & Delivery Time
We offer reliable shipping services to ensure your products arrive on time:
| Shipping Method | Estimated Delivery Time | Notes |
|---|---|---|
| Standard Shipping | 5-10 business days | Domestic orders only |
| Express Shipping | 2-5 business days | Additional cost applies |
| International Shipping | 7-21 business days | Customs and import duties may apply |
Delivery times are estimates and may vary depending on your location and external factors such as customs clearance, weather, or courier delays.
Shipping Costs
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Shipping costs are calculated at checkout based on your location, order weight, and chosen shipping method.
Order Tracking
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Once your order is shipped, you will receive a tracking number via email.
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Use the tracking number to check the status of your shipment at any time.
Customs, Duties & Taxes
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International orders may be subject to customs fees, import duties, and taxes of the destination country.
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These fees are the responsibility of the customer and are not included in the product price or shipping cost.
Damaged or Lost Items
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Please inspect your package upon delivery. If your order arrives damaged or incorrect, contact us immediately at info@zovesy.com.
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We will work with you to replace the item or issue a refund.
Questions?
If you have any questions regarding shipping, delivery, or tracking your order, our support team is here to help:
Email: info@zovesy.com